Quick Links
  • Support Registration Register a new account to submit new tickets.
  • Submit A Ticket Submit a new issue to a department.
  • Frequent Questions View categorized listing of all common frequently asked questions.
  • Tutorials Take a step-by-step tour to find the solution to all your issues.
  • Dataracks News View latest company news and announcements.
  • Downloads View our categorized library of downloads for all necessary manuals, software, etc.
Language:

Troubleshooter Categories

Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest in order to learn how to fix specific problems, perform important procedures, and read useful overviews.

cPanel "x3 skin" Tutorials

cPanel's x3 skin is considered the "new standard" skin for the newly released cPanel 11. With these tutorials you should have no problems getting started with cPanel rather you be a beginner or advanced user. Click on a tutorial to watch!


Updating DNS tutorials

These DNS tutorials will show you how to change your DNS settings at several of the most popular 3rd-party registrars. Click on a tutorial to watch!


Private Nameserver Tutorials

These DNS tutorials show you how to setup new private (or custom) nameservers at several of the most popular 3rd-party registrars. Click on a tutorial to watch!


Domain Transfer Tutorials

These DNS tutorials show you how to transfer your domain names away from several of the most popular 3rd-party registrars, for the purposes of transferring to Dataracks. Click on a tutorial to watch!


Configuring Email (SMTP Auth) Tutorials

These Configuring Email tutorials will show you how to setup your custom email accounts in the most popular email programs or clients. This version ensures SMTP authentication is selected in all tutorials. Click on a tutorial to watch!


Complete FTP Series

Get a complete set of tutorials outlining how to use the most popular FTP programs. These tutorials are a must have for companies to show their customers how to use FTP to upload their files to their hosting accounts. Click on a tutorial to watch!


phpMyAdmin Tutorials

These phpMyAdmin tutorials show customers how to use this database management system to manage their databases. This series is ideal for hosting companies who offer phpMyAdmin as part of their services. Click on a tutorial to watch!


WebHost Manager "X theme" Tutorials

You won't find a more complete set of flash tutorials for WebHost Manager! Get a complete set of tutorials for the latest version of WebHost Manager, and your WHM-related customer support issues will be dramatically reduced. Following is a complete list of all tutorials you'll get when you purchase the WebHost Manager series of tutorials. Click on a tutorial to watch!


 Back