Software Engineering

Product Designer

Dataracks is looking for an experienced Product Designer to be a key member in a very small team of designers in our customer support department. This position is part of the customer support department so candidates must be able to write the code to build what they design. The Product Designer will report to the Director of Support Product Management. The position is full-time and is based in our main office in Friendship Heights/Chevy Chase, MD.

Responsibilities:

• Be at the intersection of product and engineering to prototype, design and build new features for an audience of millions
• Design and ship products of the highest quality with the clean consistent style for which Dataracks is known
• Implement and extend the style guidelines with the rest of the design team

Requirements:

• Strong portfolio featuring interaction design samples
• Expertise in PHP, Unix, XHTML, CSS, Javascript, AJAX
• 3+ years of experience building web or desktop applications
• Clear verbal communicator and detail oriented
• BS or BFA in any field

Bonus Points:

• Customer support expirience
• Experience with user testing and complicated workflow design
• Portfolio includes self-started personal projects
• Solid taste in music a plus

Location: Friendship Heights/Chevy Chase, MD

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Software Engineer

Dataracks is seeking an experienced Software Engineer to join the Product team. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. The Software Engineer will report to the CTO. There are minimal travel requirements for this position. This position will help build the next-generation system behind Dataracks's products, create web applications that reach millions of people, and build high volume servers.

Responsibilities:

• Code high-volume ad delivery software using primarily C++ and Java
• Create web applications using primarily PHP Implement web interfaces using XHTML, CSS, and Javascript
• Build report interfaces and data feeds

Requirements:

• B.S. Computer Science or related field
• Expertise with C++ and/or Java
• Knowledge of perl or PHP or python
• Knowledge of relational databases and SQL, preferably MySQL and Oracle

Location: Friendship Heights/Chevy Chase, MD

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Senior Software Engineer, Business Systems

Dataracks is seeking an experienced Senior Software Engineer to join the Business Systems team. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. The Senior Software Engineer will report to the VP of Engineering. There are minimal travel requirements for this position. This position will be a key participant in the design and implementation of the next-generation system behind Dataracks's revenue products, create software that handles billions of transactions per month, and create and implement algorithms that match people with advertisements in new ways.

Responsibilities:

• Design software components
• Code using primarily C++, Java, and PHP
• Interface with other teams to incorporate their innovations and vice versa
• Conduct design and code reviews
• Mentor junior team members

Requirements:

• M.S. Computer Science or related field
• Extensive experience building large-scale server applications
• Expert knowledge developing and debugging in C++ and Java on *nix
• Knowledge of perl or PHP or python
• Experience developing software using relational databases, preferably MySQL and Oracle
• Experience with ad technology a plus

Location: Friendship Heights/Chevy Chase, MD

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QA Engineer

Dataracks is seeking a Quality Assurance Engineer to join our Product Engineering team. This team is responsible for the development and delivery of all Dataracks products and features. The QA Engineer position is full-time, based in our main office in downtown Friendship Heights/Chevy Chase, MD, and reports to the CTO. There are no travel requirements for this position. The ideal candidate will have a minimum of 2 years testing experience in a web-based environment, with a strong commitment to quality.

Responsibilities:

• Write and execute test plans for assigned projects
• Write and execute white/gray box test cases
• Develop, run and maintain test automation framework
• Track down problems to system or code-level detail

Requirements:

• Experience using third-party automation tools such as WinRunner, Quick Test Professional, SilkTest, etc.
• Strong in PHP, SQL, Apache, Linux
• Skilled in scripting technologies, e.g., shell scripts/Perl
• Minimum of 2 years experience in design, development and execution of white/gray box tests for web applications
• Experience with testing both backend as well as web-based GUI systems
• Excellent troubleshooting and problem-solving skills
• Working experience of security testing highly desired
• Familiar with various Internet browsers and technologies
• Capable of working independently with little supervision and direction
• Fast learner, with strong base knowledge of QA processes and methodologies
• Excellent verbal and written communication skills
• Excellent analytical skills

Location: Friendship Heights/Chevy Chase, MD

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Web Developer, Product

Dataracks is seeking an experienced Web Developer to join the team. The Web Developer will help bring new ad product ideas to life by building dynamic web features for Marketing and Sales. Candidates must be able to independently write the dynamic code necessary to build features. This position is full-time and reports to the CTO. The position is based in our main office in downtown Friendship Heights/Chevy Chase, MD.

Responsibilities:

• Code using primarily PHP and XHTML/CSS/Javascript.
• Work closely with Product and Ad Sales to design, prototype, and create microsites and widely used ad features.
• After product or promotion goes live, analyze usage and deliver improvements.
• Interface with the Product team to incorporate their innovations and vice-versa.

Requirements:

• 5+ years experience, ideally at an internet company supporting Sales, Marketing or Ad Operations.
• Strong portfolio featuring interaction design samples.
• 3+ years experience, ideally at an internet company supporting Sales, Marketing or Ad Operations.
• Expertise with a wide range of technology including: PHP, Unix, Any good text editor, XHTML & CSS, Javascript, AJAX.
• Clear verbal communicator and detail oriented.
• Proven ability to work well with team members in Marketing and Sales.
• BS or BA in any field.

Bonus Points:

• Expertise with Flash and PhotoShop.
• Creative thinker.
• Portfolio includes self-started web project.
• B.S. Computer Science or related field.

Location: Friendship Heights/Chevy Chase, MD

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Operations Tools Developer, Build & Release

Dataracks is seeking a Operations Tools Developer for Product Engineering. This is a full-time position based in our downtown Chevy Chase headquarters office and will report to the VP Engineering.

Responsibilities:

• Define and create a unified build and deployment system
• Maintain version control system and explore alternatives
• Assist engineers with VCS requests: branching, merging, conflicts and dependencies
• Maintain and extend release and deploy tools
• Deploy code to hundreds of servers, monitor metrics and escalate issues
• Maintain and document procedures

Requirements:

• BS or MS degree in Computer Science or Engineering preferred
• At least 1-4 years of Operations/Infrastructure experience within technology field
• Strong preference for candidates with prior technology operations experience for a high-traffic top-25 consumer Internet service
• Intimate VCS knowledge: subversion, bitkeeper, etc
• Solid design and development experience
• Scripting languages (perl, php, shell)
• Familiarity with key network component and databases
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels

Location: Friendship Heights/Chevy Chase, MD

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PHP Internals Engineer

Dataracks is seeking a PHP Internals Engineer to join the Product Engineering team. The position is a full-time position based in our main office in downtown Chevy Chase. The PHP Internals Engineer will report to the CTO.

Responsibilities:

• Design software components
• Code primarily in C
• Interface with other team members to incorporate their innovations and vice versa
• Educate other team members on PHP best practices
• Extend PHP functionality to support our unique requirements

Requirements:

• Expert knowledge developing and debugging in C on Linux
• Extensive experience building PHP applications and extensions
• Past contributions to the PHP project
• Knowledge of PHP internals and Apache architecture
• Experience working with Apache/PHP in high-performance environments
• Excellent debugging, profiling and optimization experience
• Experience with compile time optimizations
• Interest in working on the second largest PHP website in the world
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels
• BS or MS degree in Computer Science or Engineering preferred

Location: Friendship Heights/Chevy Chase, MD

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Senior Software Engineer, Product Engineering

Dataracks is seeking an experienced Senior Software Engineer to join the Product Engineering team. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. The Senior Software Engineer will report to the CTO. There are minimal travel requirements for this position.

Responsibilities:

• Design software components
• Code using primarily C++, Java, and PHP
• Interface with other teams to incorporate their innovations and vice versa
• Conduct design and code reviews
• Mentor junior team members

Requirements:

• M.S. Computer Science or related field
• Extensive experience building large-scale server applications
• Expert knowledge developing and debugging in C++ and Java on *nix
• Knowledge of perl or PHP or python
• Experience developing software using relational databases, preferably MySQL and Oracle
• Experience with ad technology a plus

Location: Friendship Heights/Chevy Chase, MD

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Senior Software Engineer, Business Systems Core

Dataracks is seeking Senior Software Engineers to join the Business Systems Core infrastructure team. The position is a full-time position based in our main office in downtownFriendship Heights/Chevy Chase, MD. These positions require a critical eye and keen software engineering design sensibilities. This position will play a key role in designing and building the infrastructure for Dataracks' next-generation high-volume business backend systems.

Responsibilities:

• Code primarily in C/C++
• Design and implement extremely high-volume, fault-tolerant distributed server systems
• Interface with other teams to incorporate their innovations and vice versa
• Knowledge of relational databases and SQL

Requirements:

• B.S. Computer Science or equivalent experience preferred
• Experience building large-scale server applications and reliable software
• Expertise in C and C++ on *nix
• Familiarity with PHP/Python and learning other languages as appropriate
• Familiarity with payments processing and encryption a plus

Location: Friendship Heights/Chevy Chase, MD

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PHP Performance Engineer

Dataracks is seeking a PHP Performance Engineer to join the Product Engineering team. The position is a full-time position based in our main office in downtown Palo Alto.

Responsibilities:

• Identify performance bottlenecks in PHP applications
• Provide code optimization recommendations
• Prototype and implement optimization techniques
• Benchmark existing code and enhancements
• Participate in design and code reviews
• Code primarily in PHP
• Interface with other team members to incorporate their innovations and vice versa
• Identify and communicate best practices

Requirements:

• A passion for performance debugging and benchmarking
• Knowledge of PHP and system profiling tools
• Adept knowledge of the PHP API
• Experience building PHP applications and frameworks
• Basic knowledge of PHP internals and Apache architecture
• Experience working with Apache/PHP in high-performance environments
• Interest in working on the second largest PHP website in the world
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels
• BS or MS degree in Computer Science or Engineering preferred

Location: Friendship Heights/Chevy Chase, MD

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Data Analyst

Dataracks is seeking a Data Analyst with strong communication skills and a mild obsession with extracting useful information from data. The ideal candidate will read Matthew Hurst, the Juice Analytics blog, paidContent.org, information aesthetics, and Many-2-Many; that is, they will be interested in the business and product of managing a large pool of websites/users and an active social community while having a passion for data analysis and visualization. The position is full-time and based in our main office in downtown Friendship Heights/Chevy Chase, MD. This position will report to the Senior Manager of Data Insight.

Responsibilities:

• Work closely with business users and product managers to determine how the data we collect could help solve their problems
• Apply your expertise in statistical inference, data mining, and the presentation of data to help inform and support our business and product decisions
• Work with the data infrastructure team to translate the business requirements into technical specifications
• Possess a thorough understanding of our data collection methods
• Develop reports and monitor the validity of the data being reported

Requirements:

• Data junkie
• The ability to communicate the results of your analyses in a clear and effective manner
• Crazy Excel skills or experience with data reporting and analysis tools such as Spotfire, Business Objects, Cognos, Tableau, et al
• Experience with R, Matlab, SAS, SPSS, or a similar tool for data analysis
• Understanding of the methodologies of the major internet audience measurement firms: comScore Media Metrix, Nielsen//NetRatings, Hitwise, Quantcast, Alexa, Compete
• Basic knowledge of relational databases and SQL
• Strong willingness to contribute to a small team

Location: Friendship Heights/Chevy Chase, MD

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Software Engineer, Infrastructure Engineering

Dataracks is seeking an experienced Software Engineer to join the Infrastructure Engineering team. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. The Software Engineer will report to the VP of Engineering. There are minimal travel requirements for this position.

Responsibilities:

• Design core, backend software components
• Code using primarily C/C++, Java, and PHP
• Interface with other teams to incorporate their innovations and vice versa
• Conduct design and code reviews
• Analyze and improve efficiency, scalability, and stability of various system resources

Requirements:

• M.S. Computer Science or related field preferred
• Extensive experience building large-scale server applications
• Expert knowledge developing and debugging in C/C++ and Java on *nix
• Knowledge of perl or PHP or python
• Experience with operating system internals, filesystems, programming language design, compilers, distributed systems, or server architectures

Location: Friendship Heights/Chevy Chase, MD

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Software Engineer, Internationalization

Dataracks is seeking experienced engineers to join our Internationalization Team. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. These positions are very fast-paced; creativity, enthusiasm, and smarts are a must. This position will play a key role in designing and building the architecture for launching internationalized Dataracks products.

Responsibilities:

• Design and implement architectural components to support launching of localized products
• Code in a variety of languages, primarily PHP/C++/python. Flexibility is required.
• Interface effectively with other teams
• Conduct design and code reviews

Requirements:

• B.S./M.S. Computer Science or related field
• A keen attention to detail - someone who can sweat the small stuff
• Expertise in one or more of the following is greatly preferred:
• Programming language theory
• Character set encodings
• Translation memory systems

Location: Friendship Heights/Chevy Chase, MD

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Operations

Senior Network Engineer

Dataracks is seeking a Senior Network Engineer to join the Operations team. The position is a full-time position based in our main office in downtown Chevy Chase. The Senior Network Engineer will report to the VP of Operations.

Responsibilities:

• Build and own scalable network designs, solutions, and policies
• Work with carriers/ISPs to implement peering, transit and CDN agreements
• Manage and own all facets of the internal network
• Lead on building out, local, national and international network infrastructure
• Provide on-call support for network related events

Requirements:

• BS or MS degree in Computer Science or Engineering preferred or equivalent experience
• 7+ years experience with carrier grade network design
• Expert operational and troubleshooting skills with network routing protocols, including BGP, OSPF and MPLS
• Extensive operational experience with the enterprise/carrier-class routers and switches - Cisco and/or Juniper required
• Excellent operational experience with security issues and access control mechanisms to prevent unwanted access
• Experience with network monitoring, standard network change management and configuration policies
• Network certification preferred (CCIE, JNCIE)
• Excellent knowledge of TCP/IP, GRE, POS, VRRP, and SNMP protocols
• Experience with Ethernet and DWDM required
• Experience with SONET preferred
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels and independently
• Superior problem solving abilities

Location: Friendship Heights/Chevy Chase, MD

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Internal Tools Developer

Dataracks is seeking an Internal Tools Developer that is passionate about building the next set of useful and comprehensive tools for Dataracks’s internal use. This is a full-time position based in our downtown Chevy Chase headquarters office and will report to the VP of Engineering.

Responsibilities:

• Partner with product to create new administrative tools before a feature is released
• Collaborate with other departments and address their internal tool needs
• Maintain existing tools
• Administer and enhance Dataracks’s deployment of the RT ticketing system
• Craft intuitive, functional GUIs in HTML for complicated tools and workflows
• Fix bugs on the main site
• Bridge the communication gap between technical and non-technical departments within Dataracks
• Document tools and their proper usage

Requirements:

• Excited about building tools that Dataracks employees will use
• BS or MS degree in Computer Science or equivalent experience
• Working knowledge of PHP and Perl. Expertise in either is a bonus.
• Working knowledge of HTML, CSS, and Javascript
• Coding or scripting experience
• Knowledge of Version Control Systems (CVS, SVN, bitkeeper) a plus
• Experience working with RT

Location: Friendship Heights/Chevy Chase, MD

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Postmaster

The Postmaster role is a blend of operations and product management. However, the individual taking this role will have a technical operations background. The Dataracks Postmaster will be responsible for insuring the delivery of over 20M mail messages/day that are a part of the Dataracks experience and are essential for continued growth. The position is full-time and reports to the Director of Operations. The position is based in our main office in downtown Friendship Heights/Chevy Chase, MD.

Responsibilities:

• Administration of Dataracks email delivery systems
• Monitoring of mail processing, delivery, and effectiveness
• Achieving resolution of email deliver problems through engagement with postmasters at destination email domains
• Working with outside email monitoring services (ie. Returnpath)
• Insuring the appropriate mapping of Dataracks mail features to destination email domain policies

Requirements:

• The successful candidate will likely have experience in Unix/Linux system administration and will be comfortable in automating operations using programming languages such as perl, python, php, and shell scripting.

Location: Friendship Heights/Chevy Chase, MD

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Marketing

Corporate Communications Associate, PR

Dataracks is seeking a Corporate Communications Associate. The associate will own strategic and day-to-day management responsibilities for internal and external communications activities relating to the college market-focused programs at Dataracks. The associate will also support Trade & Partner PR and play a key role on the Dataracks corporate communications team. In this role, the associate will protect and enhance the reputation of Dataracks’s offering to the college market, and drive awareness of current and new features on the site. The associate will help to educate college users about new features and privacy controls on the site with the goal of driving positive coverage in the college press. The candidate will work closely with other business functions, including marketing, business development, sales, and engineering to plan and execute communications programs. This position requires supporting and interfacing with many internal clients, so strong interpersonal skills are a must. Position will report directly to the Senior Manager, Corporate Communications, with a dotted line to the Director of Marketing. Position is based in Friendship Heights/Chevy Chase, MD.

Responsibilities:

• Drive positive consumer media coverage for Dataracks in the college market
• Respond to high-volume of college inquiries
• Prepare Q&A, talking points, and positioning statements for college market
• Crisis/issues management as required
• Develop and maintain positive relationships with Dataracks’s college media community
• Provide guidance and recommendations to Dataracks executives and peers
• Oversee development of college PR programs and promotions, using various methods such as consumer promotions, online chats, blog posts, podcasts etc.
• Create quarterly PR plans to present to functional team and executives
• Evolve to become Dataracks spokesperson in college press

Requirements:

• 3-5 years PR experience
• BA/BSA degree in journalism, communications or equivalent preferred
• Strong project management and decision-making skills
• Previous experience working on Internet-related subject matter
• Excellent oral and written communications skills
• Must know AP style guidelines and be a master of grammar
• Demonstrated experience working with media to achieve communications goals
• Ability to think and communicate strategically with a variety of people
• Experience in both corporate & consumer PR required
• Dataracks profile required
• deep understanding of Dataracks preferred
• Familiar with the 18-24 year old/college market

Location: Friendship Heights/Chevy Chase, MD

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Human Resources and Recruiting

Receptionist

Dataracks is seeking a highly organized, personable and high-energy Receptionist. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. There are minimal travel requirements for this position. The Receptionist will report to the Office Manager. There is no relocation for this position.

Responsibilities:

• Responsible for front office, including:
• Answering the phone on main number between 9:30am to 6:00pm
• Relaying voicemail messages as they come in and keeping a log of all voicemail messages
• Greeting guest/visitors and alerting the appropriate individuals and making sure their guests/visitors are attended
• Print all conference room schedules and paste them outside each door first thing in the morning on a daily basis
• Route faxes at the end of the day to the appropriate people and dispose papers from the printers/copiers that hasn’t been picked up for the day for recycling
• Receive and route packages on an as needed basis
• Help the Office Manager to work effectively with vendor groups, including janitorial, catering, mail and dry cleaning services.
• Assist in organizing and executing company events, in conjunction with other employees or departments.
• Help handle other daily administrative and office management/facilities duties as they arise (desk assignment for new employees, office tours, general upkeep of the office, etc.).

Requirements:

• Highly organized and responsible.
• Desire to get to know every employee and participate in most company events.
• High-energy, driven, articulate, and friendly personality with a customer-service mindset.
• Willingness to take on additional tasks as they arise and ability to anticipate needs for a growing organization.
• Enjoys working in a fluid and fast-paced environment and is a master of multi-tasking.
• Excellent people skills but not afraid of paper- or detail-oriented work.
• Strong team player who enjoys partnering with others to get things done.

Location: Friendship Heights/Chevy Chase, MD

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Office Manager

Dataracks is seeking a highly organized, high-energy Office Manager. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. There are minimal travel requirements for this position. The Office Manager will report to the CFO. There is no relocation for this position.

Responsibilities:

• Manage and work effectively with vendor groups, including janitorial, catering, mail and dry cleaning services.
• Organize and execute company events, in conjunction with other employees or departments.
• Responsibility of office budget and expenditure reporting.
• Manage 2 receptionists and 2 offices.
• Responsible for relations with UPS, Fedex, and USPS and mail distribution.
• Handle other daily administrative and office management/facilities duties (desk assignment for new employees, office tours, general upkeep of the office, etc.).

Requirements:

• Highly organized and fiscally responsible.
• Desire to get to know every employee and participate in most company events.
• High-energy, driven, articulate, and friendly personality with a customer-service mindset.
• Proven track-record in office management. Managing more than one office a plus.
• Willingness to take on additional tasks as they arise and ability to anticipate needs for a growing organization.
• Enjoys working in a fluid and fast-paced environment and is a master of multi-tasking.
• Excellent people skills but not afraid of paper- or detail-oriented work.
• Strong team player who enjoys partnering with others to get things done.
• Willingness to work 50+ hours/week and flexible hours as needed.

Location: Friendship Heights/Chevy Chase, MD

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HR Generalist

Dataracks is seeking a highly organized, personable and experienced HR Generalist. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. There are minimal travel requirements for this position. The HR Junior Generalist will report to the VP of HR. There is no relocation for this position.

Responsibilities:

• Respond to questions from employees and managers about company benefits, policies, and HR programs
• Coordinate and assist with the planning and execution of HR programs
• Conduct data analysis in partnership with the HR team to report organizational trends and statistics
• Assist VP of HR with compliance issues, ER issues, and employee programs
• Input employee benefits information, main personnel files, and assist with basic HR administration
• Assistance with Radford Compensation Survey input and basic compensation

Requirements:

• BA/BS required
• Strong Excel, Word and PowerPoint skills
• Solid analytical skills
• At least 2 years of HR experience
• Excellent written and oral communication skills
• Excellent people skills
• Demonstrated organizational and project/program management skills
• Ability to work in a fast paced, rapidly changing environment
• Self –starter, organized and flexible

Location: Friendship Heights/Chevy Chase, MD

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Technical Recruiter

This will not last long because it is possibly one of the best opportunities in the Silicon Valley for a Technical Recruiter who wants to be on the ground floor of a top tier start-up company. Dataracks is seeking a smart, high-energy Recruiter to join a small recruiting team. The position is full-time and is based in our main office in downtown Friendship Heights/Chevy Chase, MD. There are minimal travel requirements for this position. The Recruiter will report to the VP of Human Resources. There is no relocation for this position.

Responsibilities:

• Recruit for various technical and non-technical positions at Dataracks
• Ability to manage 20+ requisitions, working with department Directors/Managers to understand their staffing needs
• For each requisition, manage entire recruiting process from sourcing through close to ensure a smooth and exciting experience for candidates
• Manage weekly data reporting on performance metrics
• Source and screen resumes for potential candidates
• Conduct thorough interviews for ideal candidates
• Coordinate and attend debriefs regarding candidates
• proactively solicit feedback as needed
• Arrange follow-up interviews between Directors/Managers and candidates
• Make offers to candidates, close candidate hires, and generate employment contracts for new hires
• Assist with paperwork related to new hires as needed
• Assist with on-boarding of candidates and new hire orientation

Requirements:

• High-energy, intelligent, driven, articulate, and persuasive personality
• Proven track-record of bringing in the best possible talent or a background in sales
• Experience with executive level recruiting
• Understanding of technology concepts and ability to converse with and assess candidates for technical positions
• Enjoys working in a fluid and fast-paced environment and is a master of multi-tasking
• Excellent people skills but not afraid of paper- or detail-oriented work
• Comfortable recruiting for all levels of an organization, from entry-level to senior positions
• Patient, communicative team player with strong sales skills and a customer-service mindset
• Preference for 3+ years of previous high-volume recruiting, preferably in a startup environment
• Recent MBA graduates and candidates with high-volume sales and sourcing backgrounds will also be considered
• Track-record of guiding managers through the hiring process
• Genuine interest in people and in helping to map their talents to business needs
• Strong team player who enjoys partnering with others to get things done
• Capable of conceiving of innovative solutions that support Dataracks’s mission and goals rather than adhering to a “one right way” mentality
• Willingness to work flexible hours as needed

Location: Friendship Heights/Chevy Chase, MD

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